Within a PCP, individuals will have:

♦ Meaningful input into the design and planning of the service.

♦ Information about services, how to access them and how to voice complaints.

♦ Easy, immediate access to appropriate services.

♦ Education, employment or vocational experiences that encourage

individual growth, personal responsibility and enjoyment of life.

♦ Safe and humane living condition in communities of their choice.

♦ Reduced involvement in the judicial system.

♦ Services that prevent and resolve crisis.

♦ Opportunities to participate in community life, to pursue relationships with others and to make choices that enhance their productivity, well being and quality of life.

♦ An unified plan